Privacy Policy

1. Who We Are

Vermin Guard ("we", "us", "our") is a bird proofing and solar panel cleaning business operating in Brisbane and surrounding areas, Queensland, Australia. We can be contacted at info@verminguard.com.au or by phone on 0482 054 509.

2. Information We Collect

We collect personal information you provide directly to us, including:

• Name, email address, and phone number when you submit a quote request or contact form
• Suburb or service address to assess your job requirements
• Details about the service you require

We may also collect non-personal information such as browser type, pages visited, and referring URLs through standard web analytics tools.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide quotes
• Schedule and deliver our services
• Communicate with you about your job or booking
• Improve our website and services

We do not sell, trade, or rent your personal information to third parties.

4. Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect some functionality of the site.

5. Data Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. Our website uses HTTPS encryption for all data transmission.

6. Your Rights

Under the Australian Privacy Act 1988, you have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us at info@verminguard.com.au.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website constitutes acceptance of the updated policy.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@verminguard.com.au or call 0482 054 509.